They have not completely intergrated with Ameritrade. I keep Datek as one of my brokers, they are improved all the time with lots of free good products like DJ news & Adv Analyzer if you trade enough. Servers down is not good for business.
I had Real Tick down before too. Thousands dollars were lost that time since I had lots of position. I also have other brokers besides old Datek.
try logging in to datek through: https://investmenta.datek.com https://investmentb.datek.com PS there is no way to contact Freetrade by phone as far as I know. That alone may cost you all the commissions you aren't paying plus hunderds of times more the damage. Free comes with a dick up your ass. Good trading 50
When the servers were down, I have tried all including callin for tech support. They said all servers were down.