My daughter's laptop got infected with this virus that disguises itself as a security program to remove viruses! For $59.95! Every solution I've looked at so far calls for another security program purchase . I don't know what to trust. I understand this is a dangerous virus. Is there a way to remove for free? System Restore?
I had to fix that problem for my dad before. http://www.superantispyware.com/ 1. Download on a clean machine (Free Home Version) 2. Move over to infected machine with usb drive 3. Install SuperAntiSpyware 4. Run Complete Scan Everything should be back to normal afterwards. Microsoft has a new free Antivirus you can use which got pretty good reviews I read. http://www.microsoft.com/Security_Essentials//
This one is free and has a good reputation. http://www.malwarebytes.org/ You might also look at Avast and AVG/Grisoft.
+1 OP: You should post the name of the virus to get more specific recommendations on how to remove it; by chance is it AntiVirus 2009?
Thanks, Security_Essentials zapped Trojan:Win32/FakeXPA. One other well knowm anti-vrus prgm did not.
Some malware prevents you from accessing antivirus websites from the browser by redirecting you to a different website or blocks your internet completely. The first two steps avoids this.