CT/streetsmart pro GLITCH

Discussion in 'Trading Software' started by buybig, Nov 14, 2007.

  1. buybig

    buybig

    Hope they fix it soon,

    I had a situation today..

    attempted to set a 25% trailing stop loss from the "positions window". right click the contract. chose close positon. change to trailing stop. submit.

    guess what.. it submits as a mkt order!

    scwhab rep replicated the problem and submitted it to Ct.

    minimal amount of money lost but now its in a "review" process.

    curious to see how they handle it.. glad i dont trade multiple contracts..

    if you use this platform, have on option in your "accountdetail""positons" feild ill showyou how the program is flawed.

    lets see is they make it right. so far scwhabs customer service folks are great to deal with.