Take a look at this link - it's the NFA self examination questionnaire. It contains a lot of material to get you started. As a cta you have to complete the "general" and the "cta" documents. Both docs help you figure out where the holes are in your organization. http://www.nfa.futures.org/NFA-compliance/publication-library/self-exam-questionnaire.HTML And, yeah, call the NFA directly with questions - they are very helpful.