IB is introducing a new tool called their Market Scanner in the next release. I've made 2 inquiries about it: The first was: "Can the scan codes be programmed by the user to perform a special scan ?" Answer came back a terse "No". Second was: "Well, will YOU program a special scan for me then ?". Answer came back AGAIN, a terse "No". Now, I know these answers are both "off the wall"...as anyone with some common sense about these kind of tools knows that a scanner without some flexibility is pretty worthless. Is there anyone at management level at IB looking over the shoulders of some of their tech support people ? I think not !