Can't Open Chat Window at

Discussion in 'Trading Software' started by maxpi, Oct 31, 2018.

  1. maxpi


    Can anybody open the live chat session at

    I've been going round and round with the help desk at I can't sign up with them because they can't send an SMS to my phone. They recommend I live chat but I can't open a chat window... They have been telling me to try different browsers with popup and ad blockers disabled and I have done that but still doesn't work.
  2. Baron

    Baron ET Founder

    I tried it but it didn't work for me either.
  3. maxpi


    Thank you for that. So, yeah, it's not just me... Their automated support bots have had me going in circles for weeks off and on, and the humans tell me the same things to do and none of it makes a diff. I emailed them a link to this thread to get them to realize that it's not just me so thanks again...