Cannot log in to TWS

Discussion in 'Retail Brokers' started by helpme_please, Mar 25, 2017.

  1. i960

    i960

    Regardless of what should be possible, earlier it wasn't possible to login - atleast on US servers.

    I can validate the OPs problem because I too was trying to login to change my data stuff around following the recent changes to it.
     
    #11     Mar 26, 2017
    helpme_please likes this.
  2. Zzzz1

    Zzzz1

    I don't know exactly when (as I don't generally log in over the weekend) but they changed and now allow users to log in not only into the website but onto TWS as well 24/7. I posted a screenshot earlier from my mobile but the Java app works equally well Saturdays and Sundays. Obviously you cant trade, whether you can pull historical data for charts is something I can't confirm right now.

     
    #12     Mar 26, 2017
  3. kfir

    kfir

    I can confirm it doesnt work.

    On weekends they probably have some maintenances so it only works like 50% of the time
     
    #13     Mar 26, 2017
    helpme_please likes this.
  4. KeLo

    KeLo

    Yes, I have had this happen twice in the last several years. You need to contact support.
     
    #14     Mar 26, 2017
  5. Saturday mornings typically has issues logging in, the last few times I tried. Probably system maintenance. Usually works by 12, so you can check if you were assigned anything.
     
    #15     Mar 26, 2017