OK, FXClub has finally activated my account. But the process was kind of weird. I had uploaded one file on their website and sent it also by email to make sure there wouldn't be a problem. Sure enough, I got one email saying I still needed to provide a document then another a short while later saying my account was approved. Sheesh.
OK, now they finally included the $20 bonus from the trading contest. Phew, that took a while because at one point, they had sent me another email stating I had to provide another document to validate my account. When I complained, they called me to clarify that my account was open. Then I used the online chat to solve the problem with the temporarily missing bonus.