I could not believe this kind of lie still happen now. At 9:30am today, my order got partially filled at open and I used the money to buy another stock, after 4pm, my trade book showed that partial fill is reversed, and now I am on a Margin Call. Wall street is full of lies. That is why I need to make more money out of liars.
here is the reply from broker: Thank you for your email. We are showing that the order was filled in error by the market maker and later reversed. The bid on INFO did not reach .66 yesterday. WTF
I deal with my broker via e-mail all the time. Are you saying this is a bad thing? Why? I use e-mail, phone and online chat, depending on the situation. Should I only be using the phone?
an update on the theft. my broker apparently finally partially filled my order. i am not sure if the broker took the loss or the market maker did. whatever they did is 100% illegal. they should never reverse a 9:30am trade after 4pm.
Dude, seriously...this is NOT the broker but the exchange. The broker WANTS to fill your orders because that's how they make money. The problem is that if the exchange BREAKS the fill, the broker HAS to go along with it. Period. Not only that, but if it's the exchanges' fault, the broker isn't liable. Welcome to the stock game...read your customer agreement that you flipped through and approved without reading when you opened your account.
absolutely not. the phone is the biggest waster of time and should be used as a last resort. chat is just fine if the person at the other end can take action. e-mail is fine if not particularly tiime sensitive or u know the person receiving the e-mail.