don't know if anyone saw the guy from bigstring, which said "your emails can't be printed using our software!" only one problem - they CAN be. and i've never used bigstring. how? if you click "print" that can be modified by a program. so that's why nothing can get printed from their software. BUT...if you screen capture the window - ie. what you're seeing - and then print that screen capture - well, it's impossible to stop that. just like the music on youtube. even when all the patches were fixed, the music can be saved to your hard drive - because to hear it from youtube, it has to go through your speakers. so, just have a program which captures the sounds through your speakers (ie. audacity) and there you go.