Ok, I will make a call to Jeff Ganis re- garding the delisting on the Pats cus- tomer list and let you guys know what's the present situation.
I spoke via email with Douglas Zalesky the CEO because I'm interested in using them. He said they have their own J-Trader servers they own and maintain at the CBOT interstitial room beneath the CBOT Financial Trading Floor. They also have redundant servers located at RCG. He seems to be a stand up guy from what I hear and I plan to give them some of my business in the near future. As a former employee of a clearing firm I understand how some of these things work and to me everything looks top notch. (This is just my personel opinion).
Hello Jay, all you wrote makes sense.I've heard good things about Zalesky. but can you please be so kind ( as a former FCM employer) to clarify a little bit what all this means? interstitial room, redundant servers.....
Here is the answer from Jeff Ganis ; I apologize for the delayed response. In answer to your question we use a combination of RCG and eLocal. Our connection to the web is through our network and a very robust fiber connection between you and our web servers. Our web servers are redundant auto fail over located at a level 3 hosting site on Canal street here in Chicago. This site has multiple power grids, custom cooling, Halon fire protection etc. This has nothing to do with RCG. Our Pats servers are Super Tas's located at the Equinex facility where most firms in Chicago house their servers (including some exchanges). The servers are RCG's but we have dedicated machines just for our firm. Here in Chicago the line is getting very fine regarding server location etc. I hope this answers your question. Again I apologize for the delayed response and I look forward to answering any other questions you may have. Jeffery C. Ganis C.O.O. eLocal L.L.C. 312-521-7330 312-521-7331 Fax
bump Any other opinions which of the FCMs from the list http://www.patsystems.com/OurClients/index.cfm?fuseaction=OurClients&ALPHABET=AtoM offer good PATS systems (of their own)? And at the same time offer competitive fees ? It looks like the options are: RCG GHCO Man/GNI Refco Do they all support SuperTAS? What else should one be looking for? I'm suprised this discussion doesn't come up every week here in ET, considering how few the choices are. Just look how many threads are started every week about IB issues. Apparently PATS users, regardless of FCM, experience no issues ???
I don't have a problem with GHCO. Miss the ACH transfers of IB. One thing I have a beef about is the PATS API. One of the most frustrating and difficult processes I have ever programmed for. Several things I'd mention: 1) Lack of good testing server. You have to buy time on their servers to test your app. You get up to a month. Most of that time is taken up with arguing with the techs over problems one encounters. 2) Different behavior across exchanges. It would be nice if the same procedures could be followed across each exchange, e.g. order statuses, fill reports, cancellations, etc. 3) Upgrades. Seems to be no quality control with software releases. I just upgraded a point release (comes out every few months). I send an order to Eurex, and it is rejected as invalid order. Even the header files had to be modified heavily to get it to compile. Overall, though, I give kudos to low margins of PATS brokers, customer service, and once you're app is working, speed and stability seem quite good.
Sure enough, Subject: Global Futures- Eurex Eurobund Orders Being Rejected on Patsystems Trading Platforms Hello, We are currently experiencing a technical problem with Eurex Eurobund contract orders being rejected on Pats Systems trading platforms (*This is not affecting Trading Technologies X_Trader platform). Orders are being rejected because of a backend system problem. We are working to get this resolved as soon as possible. Please feel free to place any order you wish at our 24 hour order desk numbers listed below. Thank you and we apologize for the inconvenience. Sincerely, Martin