Greetings from NinjaTrader! NinjaTrader is a free application for advanced charting, market analytics, automated strategy development and trade simulation. We only charge for our product if and when you decide to trade live through any of the over one hundred supported brokers world-wide. We provide daily live free product training events and you are invited to join them. The training events are designed for traders interested in advancing their understanding of the NinjaTrader application to better accomplish their trading goals. ------------------------------------------------------------------------------- Introduction to NinjaTrader 6.5 Monday January 12, 2009 12:30 PM EST Please attend this session if you are interested in obtaining a complete overview to the features and functions of NinjaTrader 6.5. Here are some of the items that will be covered as part of the presentation. * Order entry with the NinjaTrader SuperDOM and Chart Trader * Trailing stops, auto-breakevens, and simulated stops * Advanced Charting * Strategy Development * Using NinjaTrader for Free and Simulated Trading NinjaTrader is a complete trading application for both discretionary and systems traders. Please click here at the scheduled time to join the event... http://ninjatrader.omNovia.com/demo ------------------------------------------------------------------------------- New User Orientation Monday January 12, 2009 4:30 PM EST Please attend this session for an overview of the set-up, support, help, and how to use NinjaTrader for FREE. Please click here at the scheduled time to join the event... http://ninjatrader.omNovia.com/demo ------------------------------------------------------------------------------- SuperDOM Basics Tuesday January 13, 2009 12:00 Noon EST Plan to attend this session if you want to maximize your efficiency in utilizing the SuperDOM for trade visualization and management. Please click here at the scheduled time to join the event... http://ninjatrader.omNovia.com/demo ------------------------------------------------------------------------------- SuperDOM Basics Tuesday January 13, 2009 4:15 PM EST Plan to attend this session if you want to maximize your efficiency in utilizing the SuperDOM for trade visualization and management. Please click here at the scheduled time to join the event... http://ninjatrader.omNovia.com/demo ------------------------------------------------------------------------------- Advanced Trade Management Level I Wednesday January 14, 2009 12:00 Noon EST Plan to attend this session if you want to fully understand NinjaTrader's ATM technology and how to correctly set up and deploy trade profit protection strategies. Please click here at the scheduled time to join the event... http://ninjatrader.omNovia.com/demo ------------------------------------------------------------------------------- Advanced Trade Management Level II Wednesday January 14, 2009 5:30 PM EST In this session, we extend the concepts taught in ATM Level 1 and provide detailed set-up examples using customer submitted trade management strategies. Please click here at the scheduled time to join the event... http://ninjatrader.omNovia.com/demo ------------------------------------------------------------------------------- Charting Level I and Chart-Based Order Entry Thursday January 15, 2009 12:00 Noon EST Plan to attend this session if you want to maximize your efficiency in utilizing NinjaTrader Charts for trade entry, technical analysis, and trade decision support. Please click here at the scheduled time to join the event... http://ninjatrader.omNovia.com/demo ------------------------------------------------------------------------------- Charting Level I and Chart-Based Order Entry Thursday January 15, 2009 5:30 PM EST Plan to attend this session if you want to maximize your efficiency in utilizing NinjaTrader Charts for trade entry, technical analysis, and trade decision support. Please click here at the scheduled time to join the event... http://ninjatrader.omNovia.com/demo ------------------------------------------------------------------------------- Chart Trader Friday January 16, 2009 12:00 Noon EST Plan to attend this session if you want to maximize your efficiency in utilizing NinjaTrader Charts for trade entry. This session will focus solely on using chart-based order entry with NinjaTrader. Please click here at the scheduled time to join the event... http://ninjatrader.omNovia.com/demo ------------------------------------------------------------------------------- Trading FOREX with NinjaTrader Friday January 16, 2009 3:00 PM EST This training session provides the overall foundation for using NinjaTrader when trading the Forex market. In addition to helping you get connected, we also provide an overview of NinjaTrader's main features and functions as they relate to the Forex market. Please click here at the scheduled time to join the event... http://ninjatrader.omNovia.com/demo -------------------------------------------------------------------------------
Yes, we have telephone support and remote assistance. NinjaTrader has a policy of providing top quality support to its customers in a timely manner. The first point of contact for all application level support is support at NinjaTrader dot com. Then our support team replies to each case individually by: email, forum post, phone call, or remote assistance. Thank you for your post and enjoy your day!
So it sounds like you STILL only do telephone support after other methods of contact. So let me be more specific. If I am a customer using your execution platform, do you provide a telephone number for me to call directly to support if I have a problem???????? Yes or no!!!! And if you do please post it here!!!!! NUTSNEAL
Thank you for your post. Yes our first point of contact is still support at ninjatrader dot com so there is not a direct number to post at this time.