Hi guys, after reading all the great reviews about transact futures, I recently opened an account last week at transact futures through an online application and submitted all the relevant documents such as my passport and Identification card. Everything was going on well when some guy from transact futures contacted me via email to clarify whether I was signing up for a account through an introducing borker. I told him that I went through www.gotrade.us and linked up through their website to sign up for an account at transact. That was the last I heard from him. Till now, after like 1 week and a half, I have no news whatsoever of whether my account has been approved. I have tried emailing them numerous times and the guy who contacted me but they refuse to reply me. They even had my email address blocked and I was unable to contact them which leaves me disgusted at how horrible their customer service is. I must say that when I opened an account MF Global, I never had to experience such terrible customer service and my account was up and running in a week. I was wondering whether you guys have had a similar experience at transact and whether you guys have any advice on how should I proceed? Thanks a million!