Have companies changed the way they look at consumers since the downfall of the economy, I think so. I noticed this over the last 2-3 years that many "corporate" establishments have changed their tone to the shopper as being more of a guest than a customer. I'm really confused and fed up with this fucking corporate nonsense they try to push. If you just take a second to search the word Customer and Guest you get an entirely different meaning. CUSTOMER: A customer (also known as a client, buyer, or purchaser) is usually used to refer to a current or potential buyer or user of the products of an individual or organization, called the supplier, seller, or vendor. This is typically through purchasing or renting goods or services. GUEST: a person who spends some time at another person's home in some social activity, as a visit, dinner, or party. Last time I stepped into one of those big retail stores I wasn't planning on sitting down for a dinner with the assistant manager or enjoying ones company with the other "employees". Im a fucking customer, not a GUEST!!!