Service has been great for me, immediate access by Messenger to the broker when I had a fill trouble, and immediate action (this for me is even better than a phone call). Platform is Pats Jtrader.
I have been very satisfied with Apex. If I have any questions or internet goes out while I have a position on they answer the phone on the first ring and and take care of things. They have never charged me anything extra to close out a position on the phone. J-Trader does fine by me. All and all I'm happy!