Anyone else have ActiveTick problems?

Discussion in 'Data Sets and Feeds' started by macdmomentum, Jun 13, 2016.

  1. I haven't been able to download any historical data all weekend, and now come Monday morning, I am still having issues getting any data downloaded at all. Anyone else who has the service seeing the same thing?
     
  2. liangcai

    liangcai

    I have the exact same issue. What worries me is that their online live support is offline at work hours. No one is answering the phone as well.
     
  3. I got a kick out of the fact that just as I was filling out their form to enter the live chat, it went offline (this was at 7:40 am). I also did finally get some of the historical data, but later realized that the entire data set for Friday for my list of tickers I am using (about 40) is missing! Totally unacceptable.
     
  4. prophet

    prophet