Anybody tried GEM's 19" flat panel LCD?

Discussion in 'Hardware' started by goldnucs, Sep 20, 2005.

  1. omniscient

    omniscient Guest

    #11     Oct 11, 2005
  2. hcour

    hcour Guest

    Bought this monitor back in Aug w/the $100 rebate. This is my phone conversation w/the Panacer rebate dept rep about an hour ago, pretty much verbatim, I swear:

    Panacer: Hello?
    Me: Yes, I'm calling I'm about my rebate for my GEM monitor. I called you 6 wks ago and was told the check would be mailed w/in a week. My name is ------.
    Panacer: Yes. Your check will be mailed next week.
    Me: That's exactly what you told me last time, sir. That was 6 wks ago.
    Panacer: The mail was delayed because of the holidays.
    Me: For 6 wks? That's ridiculous. I was supposed to receive this rebate after 4 months. It's been 6 months.
    Panacer: Well, I can mail you the check today but it won't be signed.
    (Pause.)
    Me: Pardon me?
    Panacer: I'll mail you the check today but it won't be signed.
    Me: Are you kidding me?
    Panacer: No.
    Me: What is the point of sending me an unsigned check? It's no good.
    Panacer: You said you want the check today, I'll send it to you today.
    Me: Man, I'm not interested in playing games w/you, buddy. Let me speak to someone in charge.
    Panacer: I'm in charge of rebates, sir.
    Me: Then let me speak to the next higher authority, whatever. I've already been thru all this w/you last time I called and you told me the same thing you're telling me now - that the check will be mailed next Fri. And it obviously wasn't because here I am calling you again.
    Panacer: You spoke to me last time you called?
    Me: Yes.
    Panacer: How do you know it was me? What's my name?
    Me: Lemme speak to someone in charge, please.
    Panacer: How do you know you spoke to me last time? What is my name?
    Me: Pal, you're nuts. Lemme speak to your supervisor.
    Panacer: I'm the supervisor of rebates, sir.
    Me: Then let me speak to the sales supervisor.

    He hangs up on me. After calling 6 or 7 more times I finally get a supervisor who says she will put the check in the mail today or tomorrow. We'll see...

    Harold
     
    #12     Jan 4, 2006
  3. Yes, I do not like rebates, if I have 2 products one for 150 no rebate the other 200 with 100 rebate I get the 150 one.
     
    #13     Jan 6, 2006