Any clients of TradeStation securities here?

Discussion in 'Retail Brokers' started by tonyf, Aug 26, 2020.

  1. futrstrdr

    futrstrdr

    I have been using Tradestation since 2009. I have had no problems with them Platform works very well. However, I only trade futures, so I don't know about the equity side. I think between their charting and trading platform you really can't do better.
     
    #11     Aug 26, 2020
    toby400 likes this.
  2. ph1l

    ph1l

    He was making a joke about your spelling mistakes.

    When entering a post, EliteTrader or your web browser makes it easy to see words it thinks are misspelled by flagging them with wavy lines like
    upload_2020-8-26_21-8-53.png
     
    Last edited: Aug 26, 2020
    #12     Aug 26, 2020
  3. Bugsy

    Bugsy

    I stall din't oondarstand.
     
    #13     Aug 26, 2020
    KCalhoun likes this.
  4. ph1l

    ph1l

    Here is something I borrowed from https://www.spellingcity.com/importance-of-spelling.html that demonstrates the concept. :D
     
    #14     Aug 27, 2020
    Bugsy likes this.
  5. tonyf

    tonyf

    Should I be concerned that all 3 people giving raving non-critical TS reviews have a form of misspelled trader in their name?
     
    #15     Aug 27, 2020
  6. Bugsy

    Bugsy

    Oh I forgot. Yah I'm a Tradestation client as well. Initially when I first began I had a huge customer service issue. Had it not been for an awesome sales representative who was basically my makeshift customer service rep I'd have gone apeshit. I actually wrote a letter to their CEO on how bad the customer service was that I sent to my sales rep first as a heads up (it gave him a gold star just to let him know it did not reflect on him) because I was 2 seconds from sending it before we ended up resolving the conflict, but their customer service was complete shite with 1 week email replies and a completely useless live chat service rep, and all using the Coronavirus as their excuse.

    I told them I was tired of hearing the Coronavirus used as an excuse for terrible service as they were all able to provide remote help from literally anywhere, even home, unlike the rest of us who are still required to go to work. My sales Rep actually filed a complaint on my behalf and one of their service managers contacted me.

    That being said, I've had zero problems since then, though, unlike then, I have had really no need as I have become used to the platform. I will say their platform is fast and awesome. I've hit them up by email once since then and got a reply the next day which is just fine and a good turn around time (a week is ridiculous). I initially daytraded stocks but have since switched to futures which I prefer. I have not negotiated for better commissions as you asked the earlier person. I'd imagine I'm not even in the same stratosphere as those who could to be honest.
     
    #16     Aug 27, 2020
    tonyf likes this.
  7. tonyf

    tonyf

    Am looking into the client coverage in case of bankruptcy: $500k from SPIC and $900k from Lloyds, right?
    Do you have any information on the Lloyds insurance policy?
     
    #17     Aug 27, 2020
  8. Bugsy

    Bugsy

    I don't no.
     
    #18     Aug 27, 2020
  9. toby400

    toby400

    I am on the verge of funding a new TS account, but being in the UK I am wary of 'Wiring" funds to the USA ( fear of expense or losing the cash - not a lot since I am testing moving to Futures from CFD's and Spread betting in the UK). AMP has a slightly different system where the receiving bank is Barclays, UK, which makes one feel 'safer.' But TS still appeals because of customer service rep. is always returning emails quickly. Is there any UK person on this site who has experience of wiring funds to a USA broker such as TS?
     
    #19     Sep 2, 2020
  10. toby400

    toby400

    That's a no then :)
     
    #20     Sep 3, 2020