Amp

Discussion in 'Order Execution' started by dafeeder, May 28, 2014.

  1. I currently have an account with Amp using Sierra Charts, but I haven't been able to connect to Sierra Charts all day.

    Amp support got to me within 5 minutes the first time I contacted them, but wouldn't say what the issue was.

    An hour later, after 15 minutes of not being able to get through to Amp on their online chat, I gave up.


    Is anybody else having issues with either Amp or Sierra Charts today?
     
  2. AMP_Futures

    AMP_Futures ET Sponsor

    We are not having reports of any issues with Sierra Chart connections today.

    Please email trading@ampclearing.com your AMP account number and best contact info - we will have a support agent contact you immediately to assist.
     
  3. That is funny because I still can't log into Sierra Charts using my Amp account.

    I also contacted AMP support 2 hours ago and ask them about the Sierra Chart issue and I emailed the support desk about 45 minutes ago but they haven't responded.
     
  4. AMP_Futures

    AMP_Futures ET Sponsor

    Ok, we will help you. Please email trading@ampclearing.com
     
  5. Schaefer

    Schaefer

    No issues with Sierra Charts, and Transact here.

    Schaefer