AMP Global (Europe) Launched – Ask us anything

Discussion in 'Retail Brokers' started by CALLumbus, Nov 9, 2018.

  1. AMP_Futures

    AMP_Futures ET Sponsor

    Thank you for reporting. We have submitted support ticket with CQG. It will be resolved shortly.
     
    #151     Jul 17, 2020
  2. plassma

    plassma

    Thnaks for the prompt action
     
    #152     Jul 17, 2020
  3. plassma

    plassma

    Hi there is no action taken on this. Unable to trade the most liquid contracts.
     
    #153     Jul 29, 2020
  4. Leander S

    Leander S

    Hello,
    I am a German citizen. I am only trading ES/NQ.
    Am I able to open an account with AMP US or am I only able to open one with AMP Global?
     
    #154     Aug 16, 2020
  5. DevBru

    DevBru

    Both.
     
    #155     Aug 16, 2020
    AMP_Futures and Leander S like this.
  6. toby400

    toby400

    If you use the European arm you can only use MT4 and MT5. The USA AMP presents you with a wide choice of platforms such as Sierra charts etc. You can also use Tradestation Global which is linked to Interactive brokers, Ninja trader etc.
     
    #156     Aug 17, 2020
    Leander S likes this.
  7. can't sign up with mobile number in China...can't receive SMS number

    please fix the bug~
     
    #157     Sep 22, 2020
  8. toby400

    toby400

    If you are in Europe AMP allows you to fund via SEPA:
    https://www.b2bpay.co/sepa-countries
    AMP has a bank branch with Barclays in London to aid account funding via SEPA
     
    #158     Sep 23, 2020
  9. I've been trying to potentially move to AMP for months but keep running into problems with them.

    1) I live in New Zealand and when I contact the New accounts (Europe) chatroom, their only 'help' ever is to tell me to contact USA chat after 0700 CST. Pretty pointless chatroom.

    2) I have twice filled out the web form to get commission quotes for my needs. No reply, no information.

    3) I had completed a company account application of which was rejected for some unknown reason. The company is a legitimate NZ limited liability company. The reply from AMP staff was "too risky". This is coming from a broker that lets you open an account with $100 and maybe the lowest day trade margins around. Interactive Brokers has no problem with this same company. Stage 5 has no problems with this same company. Phillip Capital has no problem. Go figure.

    4) Because the company account was rejected, I wanted to try a private personal account application. The system tells me the email used is unavailable. So I contact AMP support via email 3 times to ask if they could unbind my email address so I can proceed with a new account application. Never get a reply.

    I've honestly tried hard to get an account open with AMP, but they make it difficult to take my business. Sure its only 400 - 500 round trips a month, but we could be building a beautiful relationship that would grow over time. Instead we are building frustration and bad word of mouth...

    With kind regards,
    MK
     
    #159     Oct 7, 2020
  10. AMP_Futures

    AMP_Futures ET Sponsor

    @MidKnight - sorry to hear this is your experience, so far....
    If you PM the email you used to originally apply - we will research and reply with details.

    Here are the Steps to apply for different account type:

    You will log into your customer portal: https://portal.ampclearing.com/account/login.aspx

    Under your "Accounts" tab select New Account Type >
    (This will allow you to use your existing email address - and apply for new account type "Individual")

    Thank you for taking the time to provide your feedback. We are here to help!
     
    #160     Oct 7, 2020