Ameritrade Site Login/Random Logout Issue

Discussion in 'Networking and Security' started by CET, Dec 18, 2018.

  1. CET

    CET

    For about a week I have had problems logging into their website. They said it was probably a popup blocker, but I don't have one enabled. Sometimes I get in and then later get logged out when changing pages. Sometimes it never finishes logging me in, and I get a blank white page. Most of the time it logs me in for a second, and then logs me out saying my session time out even though I have an 8 hour logout set. I plan to talk to their tech support again tomorrow, as they only work 7 til 3 EST. If anyone has any suggestions of what might cause this I would greatly appreciate your input. TIA.
     
  2. wrbtrader

    wrbtrader

    Test Ameritrade on a different computer...if problem doesn't occur on that different computer...

    Note the differences...it will be your starting point to getting fast proper help.

    wrbtrader