I know them for a long time. I guess they for over 10 years on the market and they came from Kazan, Russia. That's a good pick.
I was with them for 1 month in Jan.. they had bad fills.. the spread used to increase during news alot.. I am not a news trader though. but occassionally i trade. I wont prefer going with Alpari again.. I have my funds taken out from there.. Remember: Everyone has different view about any other broker... Someone happy, someone not.. same like you win in this field or you lose
Price freezes, disconnections, lies, crap customer support, poor execution, slippage etc etc. The main reason I closed the account was I had two platforms running, the live account and a demo, both Alpari UK, both off the same server. I had placed a trade on the live account on release of some fairly insignificant data and immediately got disconnected, but the demo account stayed connected just fine. I queried it with them and was told it was either my ISP, their internet provider, or my PC so I sent them the log files from both accounts showing one stayed connected while the other didn't. Despite a few calls with the morons at Alpari Customer Services they couldn't come up with any plausible explanation between them, they didn't even have the sense to try and make up a believable reason! Manipulating thieves basically, they're not even smart enough to be discrete about it, I wouldn't advise anyone to trade there.