I sent in account papers to Advanced Futures 12 days ago. Last week I talked to rep there who said they had my papers and would call back shortly. No call back. Yesterday I called again and was told I'd hear back in an hour.[/] Still no returned call. Is this indicative of this firm's custumer service? I'm trying to have backup to IB for this very reason. Seems strange indeed.
Doesn't sound too good. I really don't get some of these voices on the other side. They think we have all kinds of time to waste. had an issue today with a european broker. wanted to dump some shares. Started with QCOM but got email back "entry refused" When I enquired was told nonsense about no limits on naz stocks. Of course I blew a fuse. I hope I get somewhere tomorrow. American brokers are still the best.
One of our traders called up and told us about this post. Please give me a call or email me so I can find out the reason for not being in touch with you. I do not want to give out any names but we do have an account that may have the wrong phone number and email. Mark 954-603-0410 mhyman@advancedfutures.com Thank you