I notice when I call the 2 brokerages I use everyday, they have "traders" who are busy, I would guess, "trading." For those of you who have been there, can you tell me, are these guys trading "against" their clients and their accounts, in other words, us??
You need to dump the 2 brokerages and get one that cares about you. Most likely they're trading for their clients with the biggest accounts.
You CALL your broker??? Try this one. You won't call 'em! http://www.interactivebrokers.com/en/main.php