Yet more tech. issues with IB today :(

Discussion in 'Interactive Brokers' started by tonyf, Dec 11, 2020.

  1. tonyf

    tonyf

    Can't connect.
     
  2. its within the reset period most likely
     
  3. thursday

    thursday

    It happens more than once, just wait for sometimes to connect. I wonder if they are planning to do something about it. It is never good to have a frequent disconnection for their clients.
     
    legend4life likes this.
  4. tonyf

    tonyf

    No this looks more serious: To all traders: Fri Dec 11 01:07:37 2020 EST We are currently experiencing technical issues affecting US, IL & HK Clients. We are working to resolve the issue and apologize for the inconvenience
     
    Last edited: Dec 11, 2020
    legend4life and d08 like this.
  5. maxinger

    maxinger

    Usually when there is a problem,
    it will happen again and again.
    A few days later, the problem will simply disappear.

    Having a backup system is important.
     
    legend4life likes this.
  6. d08

    d08

    Nowadays easier to just post when they are NOT having technical issues. Losses piling up from me from disconnections at random.
     
  7. pixel

    pixel

    I agree, backup is very important, I am surprised that they havent considered one yet.
     
  8. zdreg

    zdreg

    The backup is the servers from different areas of the world.
     
  9. I have moved my IRA from IB back to Schwab (unrelated to tech snafus) - I must say IB was ok except for their commission on stocks when everybody is free, they still charged me a buck (sometimes 1.60?). Never had a technical issue except trying to navigate their labyrinthic website. The reason I move my money is - with Schwab it is almost guaranteed to talk to someone nice and intelligent under 5 minutes! With IB, fuggedaboutit..
     
    legend4life likes this.
  10. d08

    d08

    There are no free commissions. You pay with worse execution in 99% of cases.
     
    #10     Dec 11, 2020
    comagnum, legend4life and stochastix like this.