I would like to share my experience in brief 1-Your platform was not very fluid, sometimes it did not detect the sell or buy order. 2-Your interface was slow, and it was difficult for me to make my trades. 3-They say they have the best raw spread which is also false. 4-I found that their platform is made with this site https://dx.trade/ which they also denied. And after trying to pass phase 1 I was fed up and preferred to switch to another propfirm like Cryptofundtrader, TFT and Maven. And with these three I am doing very well especially with Cryptofundtrader since I trade more frequently with cryptos.
I wouldn't recommend that. I rarely contact the help desks as in general, they are helpless desks. I let other people contact the help desk. Then our lives wouldn't be shortened by the helpless desks. I only contact the help desk when it is very critical.