Where is the "Session ID" in the IB Client Portal, to register a device as two factor?

Discussion in 'Interactive Brokers' started by samovar, Jun 13, 2023.

  1. samovar

    samovar

    I'm trying to register IBKey on an Android phone as a two-factor device for Interactive Brokers.

    The SMS method didn't work (never got any SMS), so I'm trying the "Session ID" method. The app screen shows this confusing message in broken English:

    IBKey Android unprofessional Session ID message.jpg

    Where can I actually find this Session ID? I couldn't find any video guide or help page explaining this.
     
  2. I didn't have to use any session ID, the best method is by using the QR code that appears when you log in through the web portal.
    The Android App is called IBKR Mobile, so you might not be using the right one. I have never seen that screenshot.
     
    M.W. likes this.
  3. M.W.

    M.W.

    Always use the mobile app to authenticate. Neither have seen that screenshot before. Maybe some IB lite variant?