I see they read posts here sometimes. The data coming from ActiveTickFeedHttpServer (and in the data bar on their own main web page) for index NASX, SPX, VIX is still showing data from April 24. Left vmail, email, chat message, cant reach anyone. Maybe they will see it here....
I doubt it... someone probably tripped over an Ethernet cable in their office. Do you have a SLA w/ them?