It's really unbelievable that I bring this to their attention with no reply!! It seems that it was only on my side... I have just found a video that shows this huge issue
I have problems too with connections going from EU to US. Elitetrader is loading very slow too. And at this moment NT8 out again.
I think they are a favorite of the funded programs and this could possibly mean they are handling more connections than they are fully set up to handle.
I was considering Tradovate for a while as I like their performance center and account analytics, but a few too many bad reviews got me spooked. Software freezing, "ghost" orders, OCO not working properly, slow support, etc. Curious. Would it make any difference using their desktop version?
When markets are moving fast, those are some of the effects. I haven't been on Tradovate since I've been trading crypto. It's disappointing to hear that their support has degraded, they responded promptly when I was on the platform a couple years ago. I still have funds with Dorman through them. Both web and desktop would have a performance hit if I had too many tabs in my browser open. The desktop gave the impression that it performed slightly better. My thought was that it had more to do with routing than the hardware on my end. My performance did improve when upgraded to gigabit speed.
No This issue has been happening for weeks in both versions (web and desktop) I like Tradovate, but I am frustated They do not reply to your inquiry, the forum has become a desert
I don't use Tradovate. I have lagging issues from my trading platforms/doms and charting s/w every few weeks/months. solution? rent a trading desk from a trading house/brokerage firm and use a powerful platform like TT. That will cost > $1.5k/mth. as far as I know, there is no solution for lagging charting s/w.