Trade Station Customer Support

Discussion in 'Retail Brokers' started by buster_hymen, Feb 11, 2008.

  1. Can't even get any of their CS staff on the phone after 3:30 Pacific. Do they think everyone lives on the east cost? No customer support, but if you are calling to open a NEW account, that line is ALWAYS open...:mad:
     
  2. Thread title was supposed to read, "Tradestation Sucks." Friendly censorship courtesy the moderator...
     
  3. They just had a severe order entry outage again last week during ORCL earnings! They're deteriorating fast.

    Had to wait for ages listening to hold music trying to get through to the trade desk to get an order executed after 5pm est.
     
  4. bathrobe

    bathrobe

    I don't know about the brokerage but the charting package is top notch, well worth it, and is deductible.