Is this something new?? I thought they were already hacked before?? "According to Robinhood, the attackers used social engineering tricks to dupe a customer support employee into letting them access internal systems." No, most likely that customer support employee was not paid enough and was going to join the great resignation movement anyway and he/she really didn't give a f***, either that or that employee was incompetent. This is what happens when you don't pay enough. You don't attract good employees.
I'd love to know the details of this. First of all, I thought RH did not have phone support. Second, what kind of BS could the hacker say to a RH employee, that would allow "access to their internal systems"? And how would the CS employee even KNOW that information? What the FACK does that mean? "Hi there! I'm from Verizon. We have a communication error with your DB server, We need your root username and password to remotely troubleshoot the problem"?!? WTF. This story stinks to high heaven. The Tenerev dude is lying about something and does not want to admit the true reason for the breach.