small yellow "Funds on hold" banner on mobile tws portfolio page

Discussion in 'Interactive Brokers' started by twsuser, Apr 6, 2021.

  1. twsuser

    twsuser

    Has anyone noticed that before ?
    It popped up today on my account, narrow yellow banner below the account summary, above the portfolio details, there´s no amount next to it. On account management it seems I´m still able to withdraw funds, but only those held in cash (without using margin at least) .
    A bit confused because I checked a relative´s account and it shows the same banner, but on his withdrawal page he can access the same funds as usual, using margin.
    Any feedback ? Anyone noticing the same banner ?

    Thanks !
     
    Last edited: Apr 6, 2021
  2. twsuser

    twsuser

    Btw the banner is only on mobile TWS, everything looks fine including the available funds on the desktop account page of TWS. If this was some kind of bug I´d expect more posters here to see it. I noticed that just after US market close today, not the first time I see something weird on TWS especially outside market hours, but first time I notice "Funds on hold"
    Calling IB now, been on hold for a while, might end up out of phone credit before they pick up the phone.

    edit: got IB on the phone and rep said it was a display issue, happening to many people. Her claimed there was no restriction on the account, but it´s still looking the same here, including the available funds for withdrawal on account management equaling to the cash balance of the currency involved in the withdrawal.
     
    Last edited: Apr 6, 2021