Sierra Chart - TF won't load

Has anybody else had the issue of not being able to load the Russell intraday data through Sierra Chart? I am using their data feed not a broker, but for some reason it will only pull up daily candles. I can't get any smaller time frames for some reason. Everything else is working fine that I have checked.

Just looking for a little guidance from anyone familiar with it.

Thanks!

 

sierrachart have one of the better support forums
you should surely ask there

 

Base symbol for Mini Russell 2000 on SC historical feed is RJ, not TF

Continuous is ... RJ#

front month is... RJU13


SC feed is historical... NOT real time.

 

Thanks for the help, when I get home tonight ill see if I can get it up and running properly.