on 5 Jun, I longed Euro stoxx 50 from Eurex. As price moved in my favor, I shifted my hard stop to 3337 level ( see red dash line). Subsequently there was a price spike (see oval hilited area). It pierced through 3337 level. But my position was still opened. Is the price spike really happened? Or is it some internet or charting software problem?
What is the exact time the spike happened? Demo or live? Looks like a software glitch but that should only happen in a demo environment.
it is live. when I zoomed into the spike, I see that the spike happened from GMT+8 21:25:28 TO 21:28:01. I saw the spike on 5 Jun. And when I launched my chart few minutes ago, the spike is still there.
My instinct is to say it is a historical data glitch in the platform. Which platform is it? If you say NT7, I will guarantee it was a software glitch.
Some people might channel datafeed from trading platform to charting software. That is not the case for me. I paid for two Eurex data feeds. 1. data feed to my charting software which is Esignal. 2. data feed to my trading platform Gaincapital. Not sure if there was price spike in that platform as I didn't pay attention to it during that time frame. So spike is not due to trading platform.
So you pay for a feed to your charting software, AND your trading software? I had no idea that was necessary. Oi.
Need to pay for ECN feed in order to get your orders routed thru the desired ECN's and need to pay for the volume feed on the popular ecn's in order for them to be displayed on charts.