Hello! First, I would like to say that I have several broker accounts and IBKR is one of the BEST. I would highly recommend it to any trader. But it has some issues. This morning I placed a trade for a couple hundred shares of whatever. I did not set a stop because I projected the price would rise and I wanted to let it ride. I was also placing several trades elsewhere, so I was busy with that, and I put all my trades on a separate online watchlist so that I could monitor all my trades at once. A couple of hours passed when I noticed that the stock in my IBKR account had increased nicely and I went to login so that I could get out of the trade. I logged in, entered my authentication code, and got stuck on some settings page about my global trading permissions. I went through that rigmarole and after that the only option on the page was to log out. I logged in again and all of the above happened a couple more times before I was able to get to my account to exit the aforementioned trade. By this time, the price of the stock decreased and I lost profits because I was dinking around with this login loop. I was NOT trying to change my global settings at all, I wasn't interested in that, I don't know why I was on that screen, and login is not the time for your company to push that matter, since people are trying to conduct other business. Also, if there is a way to increase the login session that would be great. It's a drag having to keep logging in to a timed out session when you are trying to do trades. Finally, your system is slow to send the authentication codes. PLEASE FIX ALL OF THIS. Thank you for your time.
Can't you read? I wanted to let it ride. This post is not for you, it is addressed to IBKR staff. I don't answer to you about how I run my trades. Have a nice day.
Thank you for wishing me luck but I have nothing to be angry about since I am overjoyed about making massive profits yesterday and it looks like that will happen again today. Why don't you grow up and try to make yourself useful, maybe you could even find someone you might be helpful to, instead of posting nonsense in a thread that does not concern you. Have a GREAT day.
It is a chat board. The thread doesn't belong to you. If you beg to differ air your frustrations and ill humor to the moderators.
GoldDigger - I assume you're using the web interface. Once a year there's a mandatory account confirmation I need to step through. When I sign into the web site I'm stuck until it's complete. Is this what you're talking about? Normally I use TWS which doesn't force me into account management.
Thank you for your reply. Yes, I am using the website. I don't like to download platforms to my computers, as I am only doing simple trades. It was not an account confirmation, besides that, it happened three consecutive times, where I logged in, and after I entered my authorization code, I was returned to the same page that I described, and was given no choice besides logging back out. There wasn't any type of menu at all, just two radio buttons to select Global and something else, and a logout button. It was a frustrating nightmare, since I was trying to unload my shares to take my profits. I was using my usual login page, that I keep open on a continuing basis, and I think I went to another browser to login to the account to get past the glitch. After the third episode, I was upset, I don't recall exactly what I did, but it was something different. This should not happen on a major broker account, it would be different if it was some off the wall firm. I wonder if IBKR even looks at this forum, because it does not seem like it. Anyway, thanks again.
I never even implied that the thread belonged to me, but that this conversation was intended for the purpose of resolving a problem that I, and possibly others, had with the IBKR login. If anyone needs reminding that forums do not belong to them, that would be you since you seem to have a compulsion to post your useless comments tens of thousands of times. Nothing that you posted here was helpful or added any value at all. It's people like you that make this forum suck.
This forum has no formal connection to IBKR. I doubt that they would devote the necessary resources to have someone monitor or participate in this forum. This section of the forum is titled "Interactive Brokers" simply because it is a dedicated area for IBKR customers to communicate amongst themselves. It is not an "official" IBKR forum. I'm sure IBKR has a contact link for accountholders to submit feedback about their products and services. If you want someone to listen and maybe even respond, that's where you should go.