Hi, I'm new to this forum, so I really hope I’m posting this thread in the correct section. If not, please let me know, and I’ll move it. I’m wondering if anyone here understands why there are different values for ratios like P/E, PEG, P/S, etc., depending on whether you have a Pro account (which I do, as I’m paying for it) or if you’re only accessing the main site. I’ve been in contact with Investing.com about this issue since January 14th, and while they seem to acknowledge the error, it doesn’t appear that they’re doing anything to fix it. All they’ve said is that they’re "looking into it." To illustrate the problem, I looked at Pfizer Inc. (PFE) and focused on the Price/Earnings (P/E) ratio. I even provided Investing.com with screenshots from the 14th of january to help them understand the issue. Below, you can see the screenshots I shared with them: This is from the regular (non-Pro) site: Notice that the P/E for the industry is listed as 28.15. This is from the Pro site: Here, Investing.com shows the industry P/E as -0.7x instead of 28.15. That’s a huge difference! In fact, none of the values on the Pro site (whether Median, Mean, etc.) correspond to the 28.15 shown on the regular site. Switching between Industry Group and Sector views also didn’t reveal a P/E of 28.15. My question is: Why is this happening? What am I missing? Shouldn’t the values be the same regardless of whether you’re using a Pro account or the regular version? The issue isn’t limited to just the P/E ratio or Pfizer—it affects every single ratio for every stock on their platform. As it stands, I have no idea which values are correct or which ones I should base my analysis on. Can someone please explain this discrepancy?
The nonPro versions seems to use TTM (twelve trailing months) earnings. Does the pro version use the same?
Hi, yes, it does. Or actually, you can choose from 5 different calculation methods, but I use TTM. I have also checked the other options to see if the numbers were accidentally mixed up, but no—regardless of which calculation method you use, the numbers do not match those of the 'Non-Pro' version.
Check against a third source? You can also choose a few companies and calculate it manually using the official sec filings and see which one it matches
Yes, that could of course be done if I knew which other sites out there offer financial data for the different industries. Please bear in mind that it is not PFE's (in this case) P/E ratio I am talking about, but the industry to which PFE belongs. However, that is not my main issue here. The issue I am trying to explain is that one and the same company, in this case Investing.com, displays different numbers for the industry depending on whether you are a Pro member or not. This can, and most probably will, lead to traders like you and me making investments based on faulty data. When you pay for a service, as I do in this case, surely you expect the numbers to at least correspond to the numbers you received before you paid for the service. Don’t you agree?