i am using esignal and since windows 10 upgrade that i didnt authorise my email alert wont work . Keeps coming up as " connection failed" i am using gmail . see image attached used yahoo mail account still no connection turned off firewall still no connection . Esignal tech help not very helpful . any suggestions . i also turned off internet protocal ver 6 anyhelp would be great .
My best guess is that your home network isn't set up to allow traffic on port 465, and by home network, I'm referring to your cable/dsl router. So even though you turned off the firewall on your computer, the firewall on your router is still blocking that port 465 traffic.