Dear IB...please fix your options quotes in WebTrader

Discussion in 'Options' started by ET180, Jul 24, 2017.

  1. ET180

    ET180

    Dear IB,
    I'm trying to sell an LLY 77 put at the bid (7.70 with 155 orders) and having trouble getting filled...if that doesn't work, I'm willing to sell the 76.5 put for 8.40. Let me know if we have a deal. Looks like the call bids are getting mirrored to the put bids...I'm not using WebTrader Beta.
    upload_2017-7-24_12-28-43.png
     
  2. ASK < BID <-- Red flag, bad data!
    There is NO bids for that option in TOS. Apparently the BID column is populated with excrement in your pic.
     
    Last edited: Jul 24, 2017
  3. ET180

    ET180

    I realized that bid should never be greater than or equal to ASK (if equal, then a trade would still have occurred). I think there is a software bug that caused IB web-trader to mirror the call data...but interestingly only for some strikes.

    In retrospect, my tone might have been too harsh though. I have been using IB for years and I am happy with them overall...first time I have seen this bug. Unfortunately, another bug where I click on one ticker and I get quotes for another still occurs occasionally. I see it once every week or two.
     
  4. niglakai

    niglakai

    You should try using their Trader Workstation platform instead.
     
  5. ofthomas

    ofthomas

    actually, you should look at LVX if you are doing options... just go to LTSP, open the LVX account and keep your custody with IBKR... that is what I have myself... all the benefits of IBKR with none of the data issues.. :)
     
  6. ET180

    ET180

    I tried it. But I like WebTrader better. I also have ThinkOrSwim open sometimes.