Data not loading at all

Discussion in 'Interactive Brokers' started by xappppp, Jun 24, 2020.

  1. xappppp

    xappppp

    I have been having this problem in the past 2 weeks, that the connection is established and is able to qualify the contract, but no ticker data is feeding to get the price information at all. I've tried using TWS or API, neither of them will work.
    Can anyone help me with issue?

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  2. sprstpd

    sprstpd

    I may not have this right, but I think there was a similar problem that surfaced recently that was solved by upgrading the TWS Gateway. So try upgrading your TWS weapon of choice and see if that helps. If not, sorry.
     
    xappppp likes this.
  3. xappppp

    xappppp

    Yes, I contact help desk and upgrading TWS Gateway solves the issue.

    Thanks