Can't trade in IB

Discussion in 'Interactive Brokers' started by hurricane_sh, Nov 3, 2017.

  1. I can't close my options that are expiring today, after I place an order, it looks normal, but it doesn't go through, for example, if an option has bid price $2.00, I sell at $1.9, the order can't get filled.

    Tried the latest TWS and TWS mobile, nothing works.

    I'm trying to contact IB, but it's difficult to load any pages at the moment.

    Anyone experienced this? Any quick tips?
     
  2. Can't sell my options no matter what I do, can't sell even with market order. My $2.7K options are now only worth $700.

    This is so frustrating, never happened before. What's wrong with IB?
     
  3. just21

    just21

    Call your order into the trade desk.
     
  4. Robert Morse

    Robert Morse Sponsor

    Have you tried logging out and back in?
     
  5. just21

    just21

    There are 13 or more equity option exchanges. Direct your order to the exchange with the best bid by not using smart. You can add a field that will tell you what exchange has the best bid in the settings of option trader.
     
    hurricane_sh likes this.
  6. Tried everything, log out and back many times, new version, mobile, reboot my computer, nothing works...

    I'm trying to sell ES FOP (EW1) Nov03'17 2575 Put, 12 contacts.

    Doesn't seem to matter much now. :mad:
     
  7. wlnd

    wlnd

    Okay this brings back memories that launched my interest in trading donkey years ago. I started off as a young stubborn kid selling cheap credit spreads. needless to say I got burned. took me years to figure out I am better off trading outright

    one of the burns I got then was not understanding the product I traded- european options, which cease trading on thurs, 1 day before the exercise day on fri (https://optionalpha.com/4-must-know-options-expiration-day-traps-to-avoid-9012.html)

    could be a similar case, or not
     
  8. Are you using limit price, have you tried market order?
     
  9. Yes, tried market order, tried to sell at much lower than bid price, it seems that TWS didn't transmit my order.
     
  10. Robert Morse

    Robert Morse Sponsor

    Not IB. But if you were my client, I would have gotten you the answer! :wtf:

    upload_2017-11-3_11-53-30.png
     
    #10     Nov 3, 2017
    comagnum likes this.