Account balance and market total not matching on E*trade

Discussion in 'Retail Brokers' started by hcwixson, Jun 24, 2020.

  1. hcwixson

    hcwixson

    New trader here. I am puzzled because my E*trade account balance does not match the totaled market values of my positions. Account balance displayed shows I have about $120 LESS than the total of my positions’ market values. And the 2pennies I have in cash doesn’t explain the $120 difference. I have no unsettled cash. What am I missing? I took a screen shot with no sensitive info, but can’t figure out how to post it here. I have a tiny account so it is easy to see the numbers don’t add up.
     
  2. hcwixson

    hcwixson

    Wow! My market values on positions just updated. It took over 30 minutes even though I was constantly refreshing the page. Now everything matches.
     
  3. newwurldmn

    newwurldmn

    I have this issue as well. I think it’s an unsettled cash descreprncy.
     
  4. hcwixson

    hcwixson

    I appreciate your reply. It's a good thing to check, but I had no unsettled cash. However, I was using the phone app. Someone suggested to me that I needed to completely close out the app and re-open it . I'm not sure if that was the issue, but I will try that next time.