Today I got an email from IB stating "Please note that IB issued a notification to all affected customers on December 15,2003 at 17:16 EST...
I'm using a TabletPC and tried TWS. The user interface must be redesigned for pen-based computing. Hand writing recognition is less desirable in...
After being burned by IB technical glicth Tuesday, I'm very careful about what's going on with my orders on TWS. Today, through the online...
Def, I wish your system were as reliable as you thought! It's a nightmare for a few traders on Tuesday including me to be notified by email an...
From the email I got from him, he was treated the same. That's why I brought it up that it would not make a difference had I called (I couldn't...
I'm not really seeking advice on how to confirm or check with IB when we have issues with their system. Everyone knows that, isn't it obvious?...
I didn't notice the order was gone. As you know TWS sometime rejects and removes orders from the entry. I suppose you don't track every cancel and...
See comments inline.
One, As I indicated in my later post that my order disappeared from TWS and IB system (quote "dropped off the screen") after the last change I...
One day has passed. I have not heard a response on my email with reagards to the dropped order problem other than the refusal from IB Help...
No, it happened before in option trading.
No, I accepted the way it was since TWS did report all the fills. This time, TWS dropped the order entirely. I'm sure that IB's backend lost track...
It sucked big time today. I have SOHU Call options when it poped up more than $1 this morning. By the time I logged in, it's all gone. Then I got...
That would be fine with me if TWS reprted as such, but TWS didn't show I had the order at the time.
Good point. Let's hope API works better. Keep our fingers crossed. Hopefully the new DOM interface will get rid of most keyboard entry and manage...
Yes, the option price changes as if it's still traded somewhere. The indexes such as SPX and INDU change as well.
It will reduce order entry error for sure:-), but it won't help if the order is gone. Maybe I should keep the order open on my front-end if no...
Well, I wrote an email requesting management review of my case. I guess I need to look around for new brokers but I hate to do that since I have...
No, I didn't cancel it. According to the log, it dropped off my screen and vanished from the entire system until hours later IB found it (probably...
How do we know if an order is still open if TWS does not show so? Many times, TWS rejects orders or we cancel orders and TWS removes them from the...
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