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  1. IB's Data Feed is Useless With ButtonTrader, NinjaTrader, ect...

    Please send details of your problem to help@interactivebrokers.com. Include mg101 in the subject line of the email. The email needs to contain...
    Post by: IBsoft, Jan 15, 2004 in forum: Data Sets and Feeds

  2. IB- Relative orders deactivated?

    Simulated relative orders have been de-activated for a couple of days as a precaution. Yesterday's system outage was caused by one of our...
    Post by: IBsoft, Dec 4, 2003 in forum: Interactive Brokers

  3. IB delays 11/14/2003

    We had a hardware problem on our HA (High Availability Server). It froze for a minute. We are talking to the manufacturer.
    Post by: IBsoft, Nov 14, 2003 in forum: Interactive Brokers

  4. Disappearing orders in TWS

    Ditch, please email our help-desk the specifics of your problem and we will look it at. Thank you. (If you include mg101 token in the subject line...
    Post by: IBsoft, Nov 14, 2003 in forum: Retail Brokers

  5. Some commision realities about IB and Tradestation

    This is how it works at IB: Say you submit an order to buy 1000 shares. After the partial fill of 600 shares, you MODIFY the price up for the...
    Post by: IBsoft, Oct 27, 2003 in forum: Interactive Brokers

  6. IB and Cancel Fees

    When the Smart routing re-routes the order from one exchange to another, the cancellation fee is NOT charged. Only user initiated cancellations...
    Post by: IBsoft, Oct 21, 2003 in forum: Interactive Brokers

  7. TWS Build 802.3 problems?

    We had a problem w/ the network router through which the OpenBook data is received. This caused a 15 minute (or so) long outage.
    Post by: IBsoft, Aug 26, 2003 in forum: Retail Brokers

  8. Volume problems with IB today

    The issue of the ES and NQ volumes going backwards IS being addressed. It will most likely be fixed for tomorrow. The glitch has nothing to do...
    Post by: IBsoft, Jul 21, 2003 in forum: Interactive Brokers

  9. IB Order Execution.

    Saico, Htrader: Please send an email to IB helpdesk w/ an example of a specific order you experienced problems with. You should include either...
    Post by: IBsoft, Jul 15, 2003 in forum: Interactive Brokers
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