Why didn’t Microsoft die?

Discussion in 'Economics' started by themickey, Jul 23, 2021.

  1. themickey

    themickey

    Why didn’t Microsoft die?
    By Shira Ovide July 23, 2021

    For a decade or so, Microsoft botched so many significant technology trends that the company became a punchline. But Microsoft more than survived its epic mistakes. Today, it is (again) one of the tech world’s superstars.

    Microsoft’s ability to thrive despite doing almost everything wrong might be a heartening saga about corporate reinvention. Or it may be a distressing demonstration of how monopolies are extremely hard to kill. Or maybe it’s a little of both.

    Understanding Microsoft’s staying power is relevant when considering an important current question: Are today’s Big Tech superstars successful and popular because they’re the best at what they do, or because they’ve become so powerful that they can coast on past successes?

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    Microsoft CEO Satya Nadella steered the software giant out of its funk after taking charge in 2014.Credit:AP

    Ultimately, the angst about Big Tech in 2021 — the antitrust lawsuits, the proposed new laws and the shouting — boils down to a debate about whether the hallmark of our digital lives is a dynamism that drives progress, or whether we actually have dynasties. And what I’m asking is, which one was Microsoft?

    Let me go back to Microsoft’s dark days, which arguably stretched from the mid-2000s to 2014. They were weirdly not that bad. Yes, Microsoft was so uncool that the company was roasted in Apple television ads and many people in the tech industry wanted nothing to do with it. The company failed to make a popular search engine, tried in vain to compete with Google in digital advertising and had little success selling its own smartphone operating systems or devices.

    Microsoft’s ability to thrive despite doing almost everything wrong might be a heartening saga about corporate reinvention. Or it may be a distressing demonstration of how monopolies are extremely hard to kill.

    And yet, even in the saddest years at Microsoft, the company made oodles of money. In 2013, the year that Steve Ballmer was semi-pushed to retire as CEO, the company generated far more profit before taxes and some other costs — more than $US27 billion — than Amazon did in 2020.

    No matter how much Microsoft’s software might have stunk — and a lot of it did — many businesses still needed to buy Windows computers, Microsoft’s email and document software and its technology to run powerful back-end computers called servers. Microsoft used those much-needed products as leverage to branch into new and profitable business lines, including software that replaced conventional corporate telephone systems, databases and file-storage systems.

    Microsoft wasn’t always good in those years, but it did pretty well. And more recently, Microsoft shifted from treading water to being both financially successful and relevant in cutting-edge technologies. So was this turnaround a healthy sign or a discouraging one?

    On the healthy side of the ledger, Microsoft did at least one big thing right: cloud computing, which is one of the most important technologies of the past 15 years. That and a culture change were the foundations that morphed Microsoft from winning despite its strategy and products to winning because of them. This is the kind of corporate turnaround that we should want.

    I’ll also say that Microsoft is different from its Big Tech peers in a way that might have made it more resilient. Businesses, not individuals, are Microsoft’s customers and technology sold to organisations doesn’t necessarily need to be good to win.

    And now the discouraging explanation: What if the lesson from Microsoft is that a fading star can leverage its size, savvy marketing and pull with customers to stay successful even if it makes meh products, loses its grip on new technologies and is plagued by flabby bureaucracy? Was Microsoft so big and powerful that it was invincible, at least long enough to come up with its next act? And are today’s Facebook or Google comparable to a 2013 Microsoft — so entrenched that they can thrive even if they’re not the best?

    I don’t have definitive answers, and size and power don’t guarantee that a company can weather many mistakes and stay relevant. But a lot of the drama and fighting about technology in 2021 hinge on those questions.

    Maybe Google search, Amazon shopping and Facebook’s ads are incredibly great. Or maybe we simply can’t imagine better alternatives because powerful companies don’t need to be great to keep winning.

    The New York Times
     
  2. VicBee

    VicBee

    I'm in the category of those who think MS exists only because of its near monopoly on desktops achieved in its early days and ongoing. They are an acquisition machine, having bought nearly 200 companies since 1987 and, clearly, the business model works. Where others go and make money, MS acquires and becomes a player.
    From investors' perspective, Microsoft has made more millionaires than any company in the world, and that's quite an achievement, the trickle down of wealth.
     
    Windlesham1, VPhantom, NoahA and 2 others like this.
  3. JSOP

    JSOP

    VPhantom likes this.
  4. Peter8519

    Peter8519

    The Linux promise didn't happen. MS Office is the main productivity tool for most users. If Windows 11 exclusion of "fairly new old hardware" from upgrading, by 2025 there will be a huge pile of junk PCs in the dumpster.
     
    cobco and Cuddles like this.
  5. JSOP

    JSOP

    So I am not the only one who doesn't like Linux. Lost count how many times I got tech-shamed for not liking Linux and instead wanting to stick with Windows.
     
    Metamega likes this.
  6. newwurldmn

    newwurldmn

    During Microsoft’s doldrums (2003-2009) it was recommended by some analysts that Steve Ballmer take Microsoft private. It was generating so much cash that he could have paid down all the debt in 8 years.

     
    VPhantom likes this.
  7. DaveV

    DaveV

    Microsoft didn't die because they are the master of locking companies into using their products. There are free or low-cost alternatives to most Microsoft products (Apache WebServer vs IIS, LibreOffice vs MS Office, MySql vs SQL Server, Java vs C#, etc), but Microsoft makes sure that their products have just enough incompatibilities that it would be a major headache for companies to switch. So the companies just keep paying their yearly subscription costs.
     
    VPhantom and murray t turtle like this.
  8. Specterx

    Specterx

    As pointed out by others, MSFT was never in real trouble as a business - it just felt that way as AAPL moved in on the higher-end device market while Android stole lower-end phones. Even if they had missed cloud computing entirely, it could have been a great steady earner for investors to this day.

    I've used Windows since the mid 90s and never seriously considered switching. Windows 7 in particular is/was the best version ever, works reliably and runs the programs I need. What drives me up the wall about Microsoft (and software companies generally) is the endless torrent of updates and new versions, of which around 10% improve the software, 40% no change or slight negative due to bloat, and 50% clearly make it worse. E.g I was a habitual user of Skype until one update literally broke it. Not looking forward to (finally) upgrading to Windows 10/11, that's for sure.

    Seems to be a facet of human society, actually - we're largely incapable of preserving a good thing for more than a couple generations.
     
  9. Overnight

    Overnight

    Here's some nostalgia for you.

     
  10. 2rosy

    2rosy

    Microsoft office is used alot. The OS is used by almost everyone in every company. Azure is ok. Visual studio and dot net are good.
    In the 90s some firms tried solaris and neXT front to back but either failed or went to windows for front
     
    #10     Jul 23, 2021
    Craig66 likes this.