Once you wire your money to a different country, you can kiss it goodbye. They have no US "offices." I highly doubt they have ANY offices at all. Their domain name is registered in switzerland: Registrant Contact: Marketiva Corporation Administrative Department (info@marketiva.com) +41.13553158 Fax: +41.13553158 Rue du Simplon 37 Lausanne, VD CH-1006 CH Administrative Contact: Marketiva Corporation Administrative Department (info@marketiva.com) +41.13553158 Fax: +41.13553158 Rue du Simplon 37 Lausanne, VD CH-1006 CH Technical Contact: Marketiva Corporation Support Department (info@marketiva.com) +41.13553158 Fax: +41.13553158 Rue du Simplon 37 Lausanne, VD CH-1006 CH