Just got off the phone with Lightspeed customer service. I was told that using the API would require a $3000/month data subscription! That seems crazy. Can anyone tell me if this information is correct or not? Thanks.
Who's in better position than them to answer that question? If a guy here says 'no' but Lightspeed are still saying yes, who would you believe?
Do you have a current account? Why don’t you email me your contact information and i’ll Give you a call in about an hour. Email below. No, that is not accurate.
We offer 4 trading platforms with APIs. On the two owned by Sterling Trader Tech (STT), Lightspeed Trader and Sterling Trader Pro, we turn off MD to the API to avoid non-display fees which are more than $3k/month. Realtick and Silexx are not subject to non-display fees yet.
The exchanges are fighting with each vendor of MD to report open APIs and some are better at fighting it. I was told that IB says their MD is not real-time to the API as they not only normalize it which all platforms do but also manipulate the data to slow it down. STT was made to be compliant and so are all providers of hosted co-located servers. The same issue has started on the Futures side. CQG has to provide you an API questionnaire before providing MD prices, as the CME has non-display fees too, but not all providers are made to be a complaint. https://www.cqg.com/products/cqg-apis/cqg-api-questionnaire https://www.cmegroup.com/market-dat...-data/distributor/files/Schedule5_CMEMDLA.pdf
It means that your customer service needs a little refresh...or there was a misunderstanding somewhere...
If he spoke to the service desk, their training is to support active accounts that require help, not sell and price out our services.