I've been with IB for 13 years and I've never had to call customer service (yes, I do trade). You on the other hand seem to require hand holding every day.
He bickers everyday how disgruntled he is about IB -- he's like one of those ladies in a bad, abusive relationship...but still stays for one reason or another. My advice to you, Soes...move on to greener pastures...like Etrade. Make a move, make a mooove~...make ah million dollah move. High-Five, Steve Making Moves 2018