I am not getting as far as the login box, just hangs on loading, stable and latest versions. Two separate machines in different locations. Have reinstalled. Any ideas?
I had this issue. I had to download the version without the automatic upload. Its the only way I was able to fix mine.
https://www.interactivebrokers.com/en/index.php?f=14099#tws-software Get the Offline version. Either one should do.
I have the same problem (on Windows7). Solution: Open "Start Task Manager" and kill process "updater.exe." with description "TWS".
I get this too, but the login box does eventually show up... after several minutes. But this only happens when I'm using my internet connection at the office. At home, there is no delay. They jacked up something in their recent updates in the last month or so. Whether it was something they put into TWS or something they put into their servers.... they broke something. Since I can eventually connect (after several minutes of waiting during login -- not exaggerating...) I won't bother with their customer support. I'm going to let others fight that battle. I don't have the energy for it
Sounds more like it's updating during that time. Automatic updates is a terrible idea, especially for TWS. There should be separate updates for security and everything else, only security updates could be automatic...features updates aren't critical.
The problem is updating by every start, the windows process just hanged. I found out another solution: - start TWS (it will hang) - start TWS one more time (it will see that updater.exe is running so will not try to start it again) - the second TWS will start normaly, the first one can be killed
Yeah, On my office computers and office internet connection (which exhibit the "slow to log in" problem I described in a prior post), I was getting constant errors about TWS failing to update itself over the past week or so. This morning, I just downloaded the TWS Latest "offline installer" and tried it at the office... and boom, I was able to log in fairly quickly.... so it would seem that there actually was (is?) a problem with the older versions of TWS and they are at least partially fixed in a later update.... although the previous problems were somehow preventing the auto-update feature for me apparently...