You are apparently a fucking imbecile. Do you actually think there are many IB's customers generating 10K commissions a month? Did you READ the title of this website? It says *** TRADER in it. It does not state I-wannabe-an-Investor. now fuck off and play with your imaginary paper account. I hope your "mutual fund investments" are treating you better than I am.
Kiwi, you old fucking goat. First : IB has been providing this back fill service since they started retail brokering. Asking that they actually provide the same level of service they were providing at this time, last year, is not asking for too much. Second: Instead of LYING to their customers, and trying to make us out to be fools, they should be honest and tell us what the problem is. Third: With the retards they have working in IT, they should simply stop making any more iterations of TWS. Anyway, so how much is IB paying you to stay bent on your knees? You sure love giving them the knob job. Stick to your Sierra charts and STFU.
Goy: This is from an IB Communique dated 23 June 2005 (about 3 1/2 years ago) Backfill market data which is now available for 1 day and will be expanded to cover a larger period of time in the near future. IB charts and the API did not have backfill when they started retail brokerage, it is quite recent. Jack
dude, you are making up a lot of stuff: 1) IB HAS NOT been offering backfills since they started offering their TWS to retailers. There has been an issue for 2-3 weeks now, so stop wining unless you cant afford to spend for a backup data source. You obviously dont have Reuters, Bloomberg, or anything else otherwise you would not bitch so much about this, which MAKES you a small-scale wanna-be-trader not us, funny man. 2) so why dont you blame the US government, pharmaceutical businesses, the tabacco industry and the rest of the world for "lying". But stop wining like a kid unless you are one. 3) Those retards have programmed a platform that has provided you access to asset classes and a wealth of functions like no other online broker, you ignorant moron. Show me another online broker where you can execute fx with such tight spread at such executions and size without dealing against you, and this is ONE SINGLE example. You simply were too stupid to seek backup solutions in case the data feed goes down which it has always from time to time. Now when panic kicks in, and you clearly sound like a guy in panic, you suddenly realize you have failed to prepare and instead start blaming the rest of the world. Go figure!!! Cheers and hope you at least learn from this and insure yourself against such issues.
I am not familiar with your posts, other than what you've posted here, but do you attempt to maintain a balance when you engage in an argument, or do you argue for the sheer pleasure of being argumentative, even if it means contradicting your own previous statement(s)? My initial post dealt with two issues: backfill data, and incompetent and improper CS @/from IB, then elaborated on why. Straight and to the point, yet you reply: I am talking about backfills over a finite period, you are bitchin' that I had failed to bow to the church of IB, and chant the History of Trading as we traveled down the road paved by IB's pioneering efforts, etc etc etc. Do you notice a bit - OK, OK ...... a lot - of twisted inconsistent logic in your arguments? I know I have high and/or perhaps novel expectations, at least by your standards, of not being lied to, especially by someone whom I have entrusted with a portion of my networth. However, the aforementioned statement makes it clear that you've become intoxicated from the kool-aid IB has been feeding you Again, you want to stick to the main points yet you ramble on: Here, you derail again, this time going "global", and even dragging God, into it. Are you getting the picture, how ridiculous you look, at least to anyone who makes the mistake of paying any attention to you, as I did??? What next? Are you going intergalactic, and perhaps even take time off for some time travel? When you get a chance, you may try working on the concept that your belief, that we/you are getting "FREE backfill data" is wrong !!! Data feed fees are built into your commission structure - check out the API manual, as well as the website, outlining their commish vs. data fees. I nearly blurted out that there is no Santa, nor the Easter Bunny, but I better leave you with some ferry tales you can still hang onto. BTW, there is other garbage you generously sprinkled all around you, but enough is enough. I would hate to overload your circuits, but more importantly I have far better things to do with my time.
lol, execuse me? You mean data fees are built into the among lowest commission structure on the street? Lets not fight about a couple dollars but its pretty clear to everyone but you that the commission, IB is offering, does NOT price in the cost it would take to run a top-notch, stable, and reliable backfill data engine service. You seem to be very ignorant about the real cost of clean data service providers otherwise you would not assume that real-time feeds for most US markets come for free (free if >$xx commission generated). Also, clean backfill data can run into the hundreds if not thousands from vendors that specialize in such business. Wake up, dude, that you get access to data feeds and that even through APIs is something you would have to pay dearly for at other brokers/vendors (even Esignal which specializes in data charges for API access). Why dont you look at how much TT is charging for their platform? And they offer nothing else than data access and a pretty simple platform which pales in comparison to what TWS has to offer (not in terms of stability but features). Give or take some the backfill and real-time data feeds have been constantly improved over the years and otherwise similar issues or outages have occured with other brokers as well, so nothing special about IB, otherwise IB would not have such a large number of customers. My point is you sound as if you paid for the backfill and have a right to demand top-notch service. I claim you are demanding stuff you dont even pay for. You come across as one of those free-be hunters who would also scream when Yahoo or Google suddenly stopped their free email services. "How come we got this free for years, you are supposed to deliver this to me, I deserve it, I have used your service for years, give it to me, NOW". If you demand top service then PAY FOR IT!!! You always get what you pay for, take it or leave it. On another note, sure, customer service needs to be improved but I dont find schmucks at most futures brokerages any more helpful, honest, or forthright. I suggest you gotta live with a certain level of dishonesty in this industry as everyone is chasing after a few bucks here and there especially in the brokerage industry.
Maybe I don't understand this quote. I tried resetting my MultiCharts database and opening my workspaces to get the backfill for the day after trading hours (thursday night) and It sat there until about 9pm when I shut it down. Then I tried again at 3am Friday morning and got the backfill but it was flat from 17:23 hours to 3:08 in the morning.
John: DAV, an IB rep, posted that they would be replacing a pile of hardware over the weekend. I suggest that the manufacturer of the to-be-replaced hardware, along with IB's techs, were trying like mad to get the problem fixed all week long. So what you got connected to was a hodge podge of equipment not exactly working correctly, loaded with data that may also have been missing time segments. As you may or may not know, when you backfill from IB you get time-stamped true time and sales data that IB has stored on their servers. When you get live streaming data you get IB's "sampled/snapshot" data that your machine time-stamps. The pros and cons of this have been discussed in many other threads. They generally track closely. Anyway, I'm not familiar with how Multicharts stores data, but I'd try to back up what you have and then connect to IB and attempt to reload the past few days. It has been my experience, though I haven't checked in a long time, that IB, not being a data provider like eSignal or CSI, does not go back and clean up its data once captured from the exchange\ECN. So, if the bad hardware also failed to capture and store the data correctly, you'll not get perfect data even on the reload. Jack
Thanks, Jack. I have tightened up my backup of the data as a result of this. I now store the three MUltiCharts data files for each day in a set of zip archive files named MC_Data_01, MC_Data_02, etc to MC_Date_31, for each day of the month. This way I can go back probably more than I will ever need to (up to 31 calendar days) to recreate for these types of situations. Yah, the time stamp is an interesting issue. I tend to like exchange based time stamps and the idea that they can be compared to computer time which is kept accurate to the automic clock (say updated every 15 minutes). If both the exchange time stamp and computer are kept accurate this way the software should be able to tell the trader how late the data arrival is. It could have a built in alarm with a parameter setting for acceptable delay. MC can't do this but I have requested it (with ability to actually log it for end of day analysis to). This way we could actually keep records of just how good a vendor, an exchange, etc really are or the internet provider too (with assistance from ping plotter at times to try and figure out where the delay may be coming from). I often wonder if they don't provide this because they don't want people to know how bad it can actually get (exchanges included).