How do i access online chat support for IB?

Discussion in 'Interactive Brokers' started by cashclay, Mar 30, 2016.

  1. cashclay

    cashclay

    I would like to ask these guys some questions through online chat. But its telling that i need to be in the process of opening an account or have ana ccount to do so. Is there any way for guys like me to just online chat with a rep to find out some general info beforehand?
     
  2. NoBias

    NoBias

    You need open an application otherwise phone

    IB isn't known for hand holding
     
  3. Xela

    Xela

  4. what is it you want to know? I and many others have been trading with ib for a long time. They answer questions here all the time if you want to stay anonymous. The min is 10k, what else do you want to know?
     
  5. cashclay

    cashclay

    i want to know about how much leverage and a little more clarification on fees. for instance do they charge a routing fee as my current broker does. this is all for CFDS. and for the single stocks on cfds how wide range isit. is it the while us markets or just specific stocks on it.
     
  6. cashclay

    cashclay

    hUH?? Application otherwise phone??
     
  7. cashclay

    cashclay

    they say you can access the chat service but when you get there its so freakin damn confusing
     
  8. NoBias

    NoBias

    seriously? you didn't read the link... two ways to reach IB chat.

    1, existing customers - from within platform

    2, prospective customers - from the "help me" in the application

    IB, may not be the best option for you.
     
  9. cashclay

    cashclay

    yes but if you read my post i am clearly wonbdering beforehand before application. why would i want to start an application without knowing about the broker.
     
  10. cashclay

    cashclay

    and where is this help me button at the end of the application??? cuz i looking at it right now and there is none.
     
    #10     Mar 30, 2016